FREQUENTLY ASKED QUESTIONS
We make doing your laundry simple. We can save your time, so you can enjoy doing the things you love. We can save you money on soap, water, heating and electricity. So you can enjoy even more of the things you love. Our prices are simple and affordable.
Your first order!
We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.
Most garments have a turnaround time of 24-48 hours, although it's possible for it to take more or less time, depending on your needs.
Unless the label suggests otherwise, take silk, acetate, velvet, wool, and taffeta items to the dry cleaner. On the other hand, you can usually wash cotton, linen, cashmere, polyester, acrylic, and nylon. Please consult us if you are not sure.
You can call us or fill out the form on this website.
It's always better to call us and we will answer any of your questions.
We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.
We aim to collect your clothes, clean them to a professional standard and get them back to you all within 48 hours. If you’d prefer we went a little slower then that’s not a problem – just let us know when you want your clothes back.
In short, women's shirts actually cost more to clean, hence the higher price tag.
Wash, Tumble Dry & Fold
No you do not have to weigh your bag we have a scale on the premises. In most cases it’s best to weigh after the laundry is processed as you might have wet towels etc. that would add to the weight of the bag.
Yes some garments that have glued on decorations or excessive beading are not recommended for this service.
No we do all the separating for you! If you have any special requests as to how you would like your clothes done (i.e. Air dry) please let us know.
Of course we dry your clothes unless you request otherwise.
Dry Cleaning
If any of your clothing is damaged, please reach out to us at your earliest convenience.
A local cleaner may receive a lot of orders throughout the day. To manage each article of clothing, a staff member at the cleaner examines it for imperfections and attaches a small tag to it when it's dropped off.
While we have a stain removal process we cannot guarantee all stains will be able to be removed from the garment.